Team Leader, Family Relationship Centre

1 month ago

Blacktown, New South Wales, Australia Relationships Australia NSW Full time
Leadership Opportunity

Relationships Australia NSW is seeking an experienced and compassionate leader to join our Family Relationship Centre as a Team Leader and FDR Practitioner. In this key role, you will provide leadership, supervision, and guidance to a dedicated team of Family Dispute Resolution Practitioners and Family Advisors, ensuring the delivery of high-quality, culturally inclusive services to families.

Key Responsibilities
  • Work closely with the Centre Manager to continually enhance the effectiveness and quality of the FRC program
  • Lead and support a team of Family Dispute Resolution Practitioners and Family Advisors, ensuring that clients receive high-quality support and mediation services
  • Offer leadership and guidance to your team, assisting with inquiries, and ensuring smooth operations and outstanding service delivery
  • Provide clinical supervision and conduct competency assessments for nominated supervisees, ensuring that best practices are consistently followed
Requirements
  • Registration with the Australian Government Attorney General's Department Register of Family Dispute Resolution Practitioners is essential
  • Minimum 4 – 5 years working as Family Dispute Resolution Practitioner/Mediator, working with families in a post separation context
  • Proven leadership experience with expertise in supervision, guiding teams to achieve high standards of practice and service delivery
  • Collaborative team player who fosters a supportive environment, motivating and empowering peers and junior staff to excel
  • Advanced skills in family dispute resolution, with extensive experience in conducting assessments and delivering mediation interventions
  • Child-focused approach in mediation, ensuring the needs and voices of children are central in resolving family conflicts
  • Strong understanding of relationship dynamics, domestic and family violence, child safety, trauma informed practice, diversity awareness and mental health and wellbeing
  • Relevant Tertiary Qualifications in the human services area (e.g. social work, psychology), law or other relevant qualifications

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