Senior Quality Assurance Specialist

2 days ago

Geelong, Victoria, Australia beBeeCompliance Full time $90,000 - $120,000
Job Description:

eQuality Support is seeking a Quality Compliance Manager to lead related responsibilities and enable our leaders and their teams to consistently meet and exceed quality benchmarks, regulatory compliance and risk standards within the disability support sector. This role is responsible for ensuring our standards and obligations are clear by maintaining up-to-date knowledge of regulatory requirements, implementing compliance strategies, managing quality assurance processes and facilitating continuous improvement to uphold our high service standards.

Key Responsibilities:
  • Continue to develop and implement a quality, compliance and risk frameworks (systems and related governance) that aligns with NDIS key indicators and standards, ensuring continuous improvement and compliance across all services.
  • Monitor and evaluate service delivery against NDIS Quality and Safeguards Commission requirements, proactively identifying areas for improvement and ensuring timely resolution of compliance issues.
  • Enable eQuality Support leaders to account for quality, compliance and risk within their remits.
  • Stay up to date on relevant legislation, regulations, and standards affecting disability support services, including NDIS/NDIA compliance, and when required supporting the people team regarding OHS and IR reforms, provide advice regarding and adapt compliance strategies accordingly.
Required Skills and Qualifications:
  • An experienced quality and compliance professional with 3+ years of experience within the disability or health sector.
  • Excellent communication skills, attention to detail, objectivity and commercial mindset enables you to confidently advise leaders, driving positive outcomes for both the organisation and its employees.
  • Understanding of NDIS/NDIA requirements, quality & compliance and risk frameworks and other key regulatory areas such as OHS and IR.
Benefits:

This is an ideal position for a Quality and Compliance Manager wanting to grow with the organisation, or for a Quality and Compliance Officer ready to step into their first manager role. We strive to provide a recruitment experience that's fair, inclusive and accessible.

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