Exceptional Banking Customer Service Professional Wanted

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $70,000 - $75,000
Customer Service Opportunity

We are seeking highly motivated customer-focused individuals to provide exceptional service and support regarding personal banking products.

  • This opportunity involves utilizing first-class customer service skills and excellent problem-solving capabilities to offer first call resolution.

The ideal candidate will possess previous customer service experience within the Banking, Financial Services or highly regulated industry - Contact centre or Branch.

  • The role requires expertise in providing first-class service, going above and beyond for every customer.
  • Confident individuals who can have consultative conversations and understand banking products are highly sought after.
  • Excellent phone-based communication skills and strong problem-solving ability are essential for this position.
  • A high attention to detail, customer service focus, willingness to learn, and ability to work with policies and processes are required.

This is a permanent Full Time position available with hybrid work from home/office flexibility.

  • True career progression with a commitment to staff development and growth is offered.
  • A supportive, collaborative team with a high-performing culture is part of this opportunity.
  • Full training provided with ongoing support and development is available.

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