Education Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeAcademic Full time $62,000 - $84,000

Job Opportunity:

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The role of the Academic Services Officer is a vital part of ensuring the smooth operation of academic governance, student services, and compliance processes.

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Based at Western Sydney University International College, Parramatta, the officer will assist the Academic Director and Course Convenors with various tasks including academic process management, student support, and examination coordination.

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The officer will work closely with internal teams, maintain accurate records, and communicate effectively to ensure the success of the role.

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Key Responsibilities:

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  • Assist the Academic Director in preparing agendas, collating documentation, recording meeting minutes, and coordinating sub-committee meetings">
  • Support the Academic Director and Convenors in managing academic misconduct processes">
  • Maintain accurate and confidential registers for student interventions and follow-up actions">
  • Coordinate student-at-risk interviews in collaboration with Course Convenors">
  • Prepare and update teaching and exam timetables">
  • Upload and update Learning Guides on Moodle, ensuring alignment with approved unit outlines">
  • Manage rollovers of academic systems and Moodle sites at the end of each teaching session">
  • Assist in the preparation and coordination of internal and external academic reports">
  • Administer examination process, including management of invigilators">
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Required Skills and Qualifications:

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  • Tertiary qualification or administrative experience in an education environment">
  • Demonstrated proficiency in using student management and learning systems (e.g. Moodle, Navigate, Banner) and Microsoft Office, especially Excel">
  • Ability to manage competing priorities and meet deadlines in a fast-paced academic environment">
  • High level of attention to detail and accuracy, particularly when handling data across multiple systems">
  • Strong interpersonal skills and ability to build positive working relationships">
  • Ability to work independently and exercise sound judgment in resolving routine issues">
  • Excellent verbal and written communication skills">
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Benefits:

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This role offers the opportunity to work in a dynamic and supportive team, contributing to the success of academic governance and student services.

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Additional Information:

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The successful candidate will be committed to promoting diversity, equity, and inclusion in the workplace.

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