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Crisis Management Specialist

2 weeks ago


Geelong, Victoria, Australia MacKillop Family Services Full time

About The Role

The Crisis Case Manager plays a vital role within the Clinical Services Unit, responsible for delivering high-quality therapeutic services to children, youth, and families across MacKillop Family Services.

Working in partnership with therapists, the Crisis Case Manager provides intensive home-based treatment, ensuring young clients and their families receive comprehensive support.

This is an ongoing full-time opportunity based in Barwon, West Metro, and Brimbank/Melton, offering a chance to make a real difference in the lives of vulnerable individuals and families.

Key Responsibilities

  • Collaborate with therapists to develop and implement interventions targeting behavioural change in children at home and school.
  • Manage suicidal or homicidal threats and family safety risks, prioritizing the well-being of all parties involved.
  • Contribute to the development and continuous improvement of therapeutic clinical services, ensuring quality practice and a professional culture among client-facing staff.

Required Skills and Qualifications

To be successful in this role, applicants must possess:

  • A bachelor's degree in psychology, social work, or a related field, with relevant work experience preferred.
  • Demonstrated ability to undertake complex casework with families and children who have experienced trauma and present with complex needs.
  • Sufficient flexibility to work evening and weekend hours, as well as participate in a rostered on-call schedule.

Benefits

As a valued member of our team, you will enjoy:

  • Generous salary packaging to increase your take-home pay.
  • SCHADS Award Level 5, dependent on qualification and experience.
  • Ongoing career development, education, and training opportunities.
  • Access to our Employee Assistance Program, providing free and confidential counseling, coaching, and emotional support.