Customer Service Team Lead

2 weeks ago


Derwent Park, Australia Petbarn Full time

Petbarn, a leading pet specialty retailer in Australasia, has over 230 stores across Australia and New Zealand.

For more than 30 years, customers have trusted Petbarn for exceptional products, outstanding service, expert advice, and an unparalleled shopping experience. We are now looking for an experienced Customer Service Team Lead to join our team at Derwent Parkstore.

The ideal candidate will possess:

  • A customer-focused approach with the ability to deliver exceptional customer experiences
  • High motivation and a proactive attitude
  • Integrity and strong communication skills
  • Composure under pressure and stress
  • Determination to succeed and achieve high standards
  • An eye for detail and a hands-on approach
  • At least two years of experience working in a high-volume retail environment
  • Strong merchandising skills and a commitment to pet care

The successful candidate must be reliable, flexible, and able to work weekends. This role may require lifting heavy items, such as bags of dog food.

We are seeking motivated individuals who share our passion for pets and thrive in a sales environment. If you enjoy what you do and are dedicated to delivering exceptional results, this is an exciting opportunity to build a rewarding career with Petbarn.

Estimated annual salary: $45,000-$60,000 AUD, depending on location and experience. This role offers a competitive salary, opportunities for growth and development, and a chance to work with a passionate team who shares your love for pets.



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