Rostering Coordinator for High-Volume Health Services

2 weeks ago

Osborne Park, Australia Silver Chain Group Limited Full time
About the Role

We are seeking an experienced Rostering Coordinator to join our team at Silver Chain Group Limited. This is a permanent opportunity to work in a high-volume health services environment, requiring excellent time management and organisational skills.

Key Responsibilities
  • Schedule and roster direct care providers to ensure continuous high-quality service provision to clients.
  • Analyse provider availability and rounds allocated to optimise resource allocation.
  • Monitor, manage and action notifications received from providers.
  • Maintain data integrity within management systems to ensure accurate rostering and compliance with contractual and accreditation requirements.
  • Process planned and unplanned leave, including holiday period leave.
  • Verify and follow-up discrepancies in direct care providers' timesheets and authorisation.
  • Provide administrative support to the Line Manager and team as delegated.
  • Contribute to the continuous improvement of business processes.
Benefits
  • $38.03 per hour plus superannuation benefits.
  • Opportunity to purchase extra leave for permanent staff.
  • Leave loading payments for permanent staff.
  • Devices and consumables provided to assist in delivering care, including laptop and smartphone.
  • Subsidised gym membership for $15 per week.
  • Health insurance programs with a 12% discount on HBF premiums.
  • Social club discounts for cheaper tickets to various events.
  • Mental health support with up to three free sessions per year with a degree-qualified psychologist.
Requirements
  • Previous experience in a rostering or scheduling position is highly desirable.
  • Flexible to work varied rosters within operating hours and willing to travel to other offices in the Perth metropolitan region.
  • Excellent communication (written, verbal, and listening) and interpersonal skills.
  • Ability to autonomously manage time and organise workload effectively.
  • An empathetic approach to dealing with client and provider scheduling issues.
About Us

Silver Chain Group Limited is a leading provider of high-quality health and aged care services to over 105,000 Australians annually. We value diversity and encourage applications from Indigenous Australians, people of all ages, genders, abilities, culturally diverse backgrounds, and linguistic abilities.

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