Digital Community Strategist

2 weeks ago


Melbourne, Victoria, Australia Online Education Services Full time

About Online Education Services

We are a vibrant and values-led organisation, passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. Our goal is to empower students, teams, and professionals to achieve their vision of being the world's most impactful enablers of education.

The Opportunity

Our Digital Community Strategist is a dynamic, digitally-savvy professional with a passion for community building and storytelling. You are a skilled communicator who thrives on making authentic connections, both online and offline.

With a strategic mindset and strong interpersonal skills, you're confident managing content across platforms like Facebook, Meta, YouTube, and TikTok, and are adept at engaging with diverse audiences. You'll proactively monitor conversations, moderate comments, and handle user-generated content with care. Comfortable working with data, you turn insights into actionable strategies that amplify brand presence.

About You

To be successful in this role, you will have:

  • Bachelor's level qualification in a relevant field
  • Proven experience in social media management, particularly on Facebook, Meta, and TikTok
  • Strong understanding of content moderation and community management best practices
  • Excellent written communication skills with a keen eye for detail
  • Ability to analyse social media data and translate insights into actionable strategies
  • Experience in handling UGC and implementing strategies to enhance user engagement
  • Problem-solving skills and the ability to manage sensitive situations with tact

What's in it for you?

This role offers a salary range of $80,000 - $110,000 per annum, depending on experience. Along with joining a passionate, energetic, and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our office and the rest from home (or wherever you choose). Benefits include breakfast, snacks, table tennis, Nintendo Switch, an in-house massage therapist, and weekly staff drinks.



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