Retail Operations Manager

2 weeks ago


Geelong, Victoria, Australia Telstra Full time
Job Overview

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Telstra Store Geelong. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Coach and develop our Customer Advisors to achieve sales and customer experience targets.
  • In the absence of the Store Manager, you will own and guide the store to ensure a seamless transition.
  • Oversee the induction and ongoing training of new team members.
  • Execute business initiatives to meet and achieve store targets for each quarter of the financial year.
  • Guide the store's performance to achieve sales and customer experience targets.
  • Initiate the store's compliance against central operating standards and processes.
  • Resolve basic and complex store level customer complaints.
  • Ensure adherence to the agreed customer sales model within the store.
  • Organise the shop floor to supervise customer flow and store traffic.
  • Supervise staff to customer demand and operational requirements.
Requirements
  • Demonstrated experience influencing people in a retail environment.
  • Outstanding communication skills.
  • Advanced appreciation of customer needs and proficient in resolving customer issues.
  • Proven track record working within a productive, high-pace, customer-orientated retail environment.
  • Advanced ability to successfully create and execute business improvement initiatives.
  • Ability to successfully execute against key metrics (financial and customer).
What We Offer
  • Corporate discounts and benefits.
  • Fantastic team environment.
  • Highly rewarding sales environment.
  • Excellent career growth prospects.
  • In-depth training and coaching provided online and instore.


  • North Geelong, Victoria, Australia Wittner Retail Australia Full time

    Store Manager Role OverviewWe are currently seeking a highly skilled and motivated Store Manager to lead our NEW store in Geelong. The ideal candidate will have a passion for building business, a customer-centric approach, and strong leadership skills.The successful candidate will be responsible for training, leading, and coaching teams in all aspects of...


  • Geelong, Victoria, Australia Telstra Full time

    Job OverviewWe are seeking a highly skilled Retail Operations Manager to join our team at Telstra. As a key member of our store management team, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesCoach and develop team members to achieve sales and customer...


  • Geelong, Victoria, Australia Telstra Full time

    Job TitleAssistant Store Manager GEELONGJob SummaryYou'll be responsible for maintaining world-class sales and service, a philosophy you'll share with customers and impart onto your team. You're focused on creating solutions that have an incredible impact for our customers.You will be a member of the team with excellent skills in operational governance. You...

  • Retail Store Leader

    3 weeks ago


    North Geelong, Victoria, Australia Wittner Retail Australia Full time

    We are seeking a highly skilled Store Manager to lead our team in Geelong and drive sales growth through exceptional customer service and team management.This is a fantastic opportunity for a retail professional to take on a leadership role and make a real impact on our business.The successful candidate will have a proven track record in sales, customer...

  • Store Manager

    3 weeks ago


    North Geelong, Victoria, Australia Wittner Retail Australia Full time

    {"h1": "Store Manager at Wittner Retail Australia", "p": "We are seeking a highly skilled and motivated Store Manager to lead our team in Geelong. As a Store Manager, you will be responsible for driving sales growth, improving customer experience, and developing your team's skills. If you are a results-driven individual with a passion for retail and customer...

  • Retail Store Manager

    4 weeks ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    About Ghanda ClothingWe're a leading Australian-owned and operated clothing brand, with over 100 locations across the nation. Our story began in Torquay, VIC, with a dream to design and deliver high-quality garments at affordable prices.Job DescriptionWe're seeking a highly motivated and experienced Retail Store Manager to lead our team in Geelong, VIC. As a...


  • Geelong, Victoria, Australia Cotton On Group Full time

    About the RoleCotton On Group is seeking a highly skilled Commercial Operations Manager to join our team. As a key member of our commercial finance team, you will be responsible for overseeing the milestone process to ensure timely delivery of stock to market. You will assess and report on the global progress of each brand's strategies and drive the 3-year...


  • North Geelong, Victoria, Australia Frontline Retail Regional VIC & TAS Full time

    Store Manager - Geelong ConcessionAre you passionate about fashion and retail? Do you have a keen eye for visual merchandising and a talent for leading a team? We're seeking an experienced Store Manager to join our Geelong Concession team.About the RoleAs a Store Manager, you will be responsible for creating a fun and welcoming atmosphere for customers,...

  • Retail Store Manager

    1 month ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    About Ghanda ClothingWe're a leading Australian-owned and operated clothing brand, with over 100 locations across the nation. Our story began in Torquay, VIC, with a dream to design and deliver high-quality garments at affordable prices.Job DescriptionWe're seeking a highly motivated and experienced Retail Store Manager to lead our team in Geelong, VIC. As a...

  • Retail Store Manager

    1 month ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    About Ghanda ClothingWe're a leading Australian-owned and operated clothing brand, with over 100 locations across the nation. Our story began in Torquay, VIC, with a dream to design and deliver high-quality garments at affordable prices.Job DescriptionWe're seeking a highly motivated and experienced Retail Store Manager to lead our team in Geelong, VIC. As a...


  • Geelong, Victoria, Australia Cotton On Group Full time

    ABOUT THE ROLEWe are seeking a highly skilled Commercial Operations Manager to oversee the milestone process and ensure timely delivery of stock to market. Reporting to the General Manager of Commercial Finance, you will assess and report on the global progress of each brand's strategies and drive the 3-year financial plan that reflects the Brand's and...


  • North Geelong, Victoria, Australia Frontline Retail Regional VIC & TAS Full time

    Store Manager - Geelong ConcessionAre you passionate about fashion and retail? Do you have a keen eye for visual merchandising and a talent for leading a team? We're seeking an experienced Store Manager to join our Geelong concession business.About the Role:Lead a high-performing team to deliver exceptional customer experiences and drive sales growthDevelop...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleAs a key member of our Geelong store team, you will work closely with the Store Manager to drive sales growth and deliver exceptional customer experiences. Your leadership skills and passion for retail will be essential in coaching and developing your team to achieve sales targets.Key ResponsibilitiesCreate a safe and engaging store environment...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleThe Assistant Retail Store Manager will work alongside the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to the team.This is a full-time position requiring availability on weekends, late nights, trading hours and public holidays.What We Offer:Opportunity to join the Future Leaders Program for...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleWe are seeking an experienced and motivated Assistant Retail Store Manager to join our team at Dotti. As a key member of our store leadership team, you will play a vital role in driving sales growth, delivering exceptional customer service, and maintaining a safe and efficient store environment.Key ResponsibilitiesCreate a safe and healthy...

  • Retail Store Manager

    1 month ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    About Ghanda ClothingGhanda Clothing is a leading Australian-owned and operated clothing brand with over 100 locations across the nation. We're on the hunt for a talented Retail Store Manager to lead our team in Geelong, VIC.Key ResponsibilitiesLead a team of up to 15 team members, providing coaching and training to ensure their success.Drive the Ghanda...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleAs Assistant Retail Store Manager, you will be responsible for working alongside the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to your team. You will be motivated by driving sales and passionate about providing a genuine service experience for every Dotti customer.This is a full-time...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleAs Assistant Retail Store Manager, you will be responsible for working alongside the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to your team.To succeed in this role, you will be motivated by driving sales and passionate about providing a genuine service experience for every Dotti...

  • Retail Store Manager

    1 month ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    {"title": "Retail Store Manager", "description": "About the RoleWe're seeking a highly skilled and experienced Retail Store Manager to lead our team in Geelong, VIC.As a Retail Store Manager, you will be responsible for:Leading a team of up to 15 team membersDriving the Ghanda values with your store teamMaintaining a high standard of store...

  • Retail Store Manager

    1 month ago


    North Geelong, Victoria, Australia Ghanda Clothing Full time

    {"title": "Retail Store Manager", "description": "About the RoleWe're seeking a highly skilled and experienced Retail Store Manager to lead our team in Geelong, VIC.As a Retail Store Manager, you will be responsible for:Leading a team of up to 15 team membersDriving the Ghanda values with your store teamMaintaining a high standard of store...