Service Management Expert

1 week ago


Sydney, New South Wales, Australia Kirra Services Full time
Job Overview:

Kirra Services is seeking a skilled Service Management Expert to lead our big data platform team. As a Service Owner, you will be responsible for building and supporting the team.

The ideal candidate should have a strong background in project management, budgeting, performance management, and scheduling. They should also have experience in delivering projects based on cloud platforms such as Azure, AWS, GCP, and IBM.

Mandatory Requirements:

  • Manage project plan, budget, structure, schedule, and staffing requirements
  • Project performance responsibility for managing scope, cost, schedule, and contractual deliverables
  • Become a bridge between key client business stakeholders and Agile development teams
  • Manage value delivered by Agile development teams and ensure alignment with overall service strategy
  • Understand client objectives and strategies and manage product business and technology stakeholders
  • Balance trade-offs between quality, benefits, risk, budget, time to market, and user experience

Desired Attributes and Skills:

  • Strong leadership and communication skills
  • Ability to work effectively with cross-functional teams
  • Experience in presenting to and influencing stakeholders and senior managers


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