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IT Application Support Specialist
2 weeks ago
- Responsible for addressing production environment issues and requests for an end-to-end Wealth Management platform for the Australian domestic market and PWM Asia.
- Working closely with engineering/development teams to design, build, maintain, and deploy application software.
- Troubleshoot issues across the entire technology stack: hardware, software, application, and network.
- Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management, and visibility of our services.
- Proactively identifying and addressing system reliability risks.
- Work with global and regional team members.
- Represent the RPE organization in design reviews and operational readiness exercises for new and existing services.
- Bachelor's degree or higher in Information Technology, Computer Science or Engineering
- Relevant experience in a L2 support role in financial services
- Strong verbal and written English communication skills
- Diversity and inclusion training
- Flexible working arrangements
- Mentorship programs
- Employee resource groups