Platform Delivery Lead for Digital Transformation

1 week ago


Brisbane, Queensland, Australia Suncorp Group Full time
About the Role

The Platform Delivery Manager – Digital Platform is a unique opportunity to lead talented teams within Insurance Technology. As the ideal candidate, you will orchestrate the collective delivery activity within the Digital Platform and take responsibility for managing work, pipeline planning, and delivery across Squads.

Key Responsibilities:
  • Co-ordinate delivery across squads in a platform and ensure outcomes are delivered.
  • Maintain roadmap and quarterly planning and support work breakdown and delivery planning.
  • Ensure operational needs are understood and prioritised appropriately.
  • Establish metric/performance reporting and track performance.
  • Proactively engage operations teams to resolve incidents, problems, or poor performance.
  • Being available on an on-call basis based on a roster and/or supporting critical incidents after hours.
Requirements

To be successful in this role, you will require:

  • 5+ years in Technology in a comparable leadership role.
  • 5+ years project management experience across a diverse range of technical domains.
  • Excellent knowledge of IT service principles including ITIL, process tools (ServiceNow) and frameworks.
  • Good knowledge of Partner and Service Level Management processes.
  • Previous experience in leading teams in a distributed model.
What We Offer

In return for your expertise, we offer:

  • A competitive salary ranging from AU$140,000 - AU$170,000 per annum, depending on experience.
  • Variety of flexible work arrangements and leave options.
  • Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave.
  • Generous discounts on insurance products.
  • Exclusive offers on more than 400 of retailers including Myer, David Jones, Coles and Woolworths.
  • Invest in your brighter future with ongoing study support and career development programs.


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