Funeral Experience Specialist

6 days ago


Brisbane, Queensland, Australia Bare Cremation Full time
Transforming End of Life Planning

Bare Cremation is pioneering a new approach to funeral services, making it more accessible and stress-free for families. Our mission is to provide exceptional care and support throughout the bereavement process.

About the Role

We are seeking an experienced Care Specialist to join our team. This critical position involves managing inbound calls from families, arranging funeral logistics, and providing comprehensive support to ensure a seamless experience.

Responsibilities
  • Manage all inbound calls from families, offering guidance and assistance in arranging funerals.
  • Coordinate with state-based service providers to arrange funeral delivery and communicate with families to ensure their comfort with the process.
  • Deliver exceptional support to families, prioritizing their needs and ensuring a compassionate and dignified experience.
  • Contribute to creating content and resources that empower families to make informed decisions about end-of-life planning.
Requirements
  • A strong passion for helping people navigate difficult times.
  • Dedication to delivering outstanding customer experiences.
  • Commitment to upholding the highest standards of compassion and respect.
  • Autonomous and ambitious individuals who thrive under pressure.
  • Strong attention to detail and ability to work methodically in high-pressure situations.
  • A valid driver's license and proximity to a major city.
Benefits
  • An opportunity to be part of a revolutionary company transforming the funeral industry.
  • Lots of autonomy and potential for career growth.
  • A competitive salary and attractive benefits package.

As we continue to grow and innovate, we invite like-minded professionals to join us on this transformative journey.



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