
Retail Team Lead
3 days ago
We are seeking a highly motivated and skilled team player who can excel in a fast-paced retail environment.
- Manage the workflow of the shop floor to ensure seamless operations.
- Delegate tasks effectively, train new staff members, and maintain high levels of productivity.
- Ensure the shop floor is well stocked by communicating with colleagues about areas that need replenishment.
- Provide feedback and guidance to employees as required.
- Create a positive work atmosphere by leading with enthusiasm and energy.
- Address customer complaints professionally and manage conflict resolution.
- Pursue keyholder responsibilities, including opening and closing the store.
- Take on additional management duties as necessary.
Key Responsibilities:
- Operational Management: Manage the effective workflow of the shop floor, delegate tasks, and maintain high levels of productivity.
- Team Leadership: Provide guidance, training, and feedback to colleagues, foster a positive work environment, and promote teamwork.
- Customer Service: Address customer complaints, manage conflict resolution, and provide excellent customer service.
- Store Operations: Pursue keyholder responsibilities, maintain store standards, and take on additional management duties as necessary.
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