Service Management Professional

1 week ago

Sydney, New South Wales, Australia DXC Technology Inc. Full time

DXC Technology Inc. Overview

We are a leading global provider of technology services and solutions, committed to innovation and customer satisfaction. Our team is comprised of talented individuals who share a passion for delivering exceptional results.

Job Summary

We are seeking an experienced Service Management Professional to lead the development and implementation of IT service management processes and procedures. As a key member of our team, you will collaborate with cross-functional teams to ensure effective communication and coordination, analyze and resolve IT service management issues, and develop and maintain relationships with key stakeholders.

Key Responsibilities

  • Develop and implement IT service management processes and procedures.
  • Collaborate with cross-functional teams to ensure effective communication and coordination.
  • Analyze and resolve IT service management issues.
  • Develop and maintain relationships with key stakeholders.
  • Ensure compliance with IT service management standards and best practices.

Requirements

  • University degree in Computer Science, IT, or related field.
  • 4+ years of experience in IT service management, with at least 2 years of relevant industry experience.
  • Strong knowledge of ITIL frameworks and service management principles.
  • Excellent communication, problem-solving, and leadership skills.

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