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Women's Luxury Concession Manager

2 months ago

Eastern Suburbs, Australia Frontline Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Women's Luxury Concession Manager to join our team at Frontline Recruitment. As a key member of our retail team, you will be responsible for providing exceptional customer service, creating a warm and inviting atmosphere for our clientele, and driving sales growth through effective store management.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring a personalized and memorable shopping experience for our clients.
  • Product Knowledge: Assist customers in finding the perfect pieces, offering styling advice and product knowledge to enhance their shopping experience.
  • Team Leadership: Collaborate with a large, diverse team to achieve store goals and enhance the customer journey.
  • Store Management: Maintain the store's pristine appearance, ensuring displays are impeccable and stock is beautifully presented.
  • Business Development: Utilize your store management experience to support team leadership and operational excellence, driving business growth and profitability.
About You

We are looking for a candidate with previous experience within luxury retail, preferably in a client-facing role. You should possess exceptional communication and interpersonal skills, a keen eye for fashion, and an understanding of the luxury market. A proactive and positive attitude, with a dedication to exceeding customer expectations, is essential for this role.

What We Offer
  • Competitive Salary: A competitive salary with attractive commission and uniform provided.
  • Comprehensive Training: Comprehensive training and ongoing development opportunities to enhance your skills and knowledge.
  • Supportive Team Environment: A supportive and collaborative team environment that fosters growth and development.
  • Staff Discounts: Generous staff discounts on stunning collections.
  • Career Progression: Clear pathways for career progression within the business.