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4 days ago
As a Course Advisor for Allied Health programs, you will be the trusted expert guiding candidates through course options and enrolment procedures.
This role works closely with a supportive team and comprehensive training will be provided to ensure your success.
This is a permanent, full-time position with flexible working hours. You will work Monday to Friday, 9:00 AM to 5:00 PM, though occasional adjustments between 8:00 AM and 6:00 PM may be required.
Main Responsibilities- Enquiry Management: Provide timely responses and follow-ups on enquiries from prospective students via phone and email.
- Candidate Engagement: Build relationships with course enquirers while developing positive communication and dialogue.
- Course Promotion: Encourage enrolment using a consultative, need-based approach.
- Performance Management: Achieve key performance indicators while meeting customer needs.
- Record Keeping: Maintain course enquirer records in our CRM System.
We're looking for a passionate and enthusiastic individual who loves inspiring students about career opportunities in their chosen program.
Ideally, you will have:
- Previous experience in a course advisory role or equivalent experience in other sales-based positions.
- Experience in a student services or telephone-based role within an education provider will be highly regarded.
- Excellent interpersonal, communication, and customer service skills.
- Experience in utilising CRM systems to manage external client relationships.
If this opportunity aligns with your career goals, please submit your application, including your resume and a cover letter outlining how you meet the requirements for this role.
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