Vehicle Damage Assessor
3 weeks ago
We are a busy panel workshop servicing the central coast, part of the AMA Group Australia. Our team of 19 includes several long-serving members and a new crew, partnered with major insurers for a steady workflow.
The OpportunityWe seek an experienced Vehicle Estimator/Insurance Loss Adjuster to join our team at AMA Collision Gosford. If you have quoting experience from the Smash Repair industry, we'd like to hear from you.
This is a permanent position, Monday to Friday, offering flexible working hours, monthly team events, and a great team culture.
Job Description- Provide excellent customer service to clients and work providers.
- Accurately quote vehicles in a timely manner, meeting average repair cost targets and insurer/company procedures.
- Complete quotes onsite, off-site, or online as required.
- Process vehicles by carrying out arrival inspections, mapping, and imaging.
- Manage parts for repairs to ensure timely arrival and cost-effectiveness.
- Ensure suppliers are managed for additional work, recording and authorizing it promptly.
- Hand over completed repairs to customers.
Key Responsibilities:
- Collaborate effectively with clients and stakeholders.
- Analyze damage and estimate repair costs accurately.
- Develop and maintain strong relationships with suppliers and colleagues.
- Contribute to a positive and inclusive team environment.
- Previous collision repair industry experience (Essential)
- Strong commitment to workplace safety.
- Excellent communication and interpersonal skills.
- High attention to detail and organizational ability.
- Ability to work independently and as part of a team.
- Reward and recognition programs.
- Career development opportunities and training.
- Referral bonus scheme.
- Discounts on parts and tools.
- Uniforms provided.
- Access to professional counseling services.
We champion our team, focusing on individual strengths and promoting a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants will be considered regardless of gender identity, age, religion, national origin, disability, or sexual orientation.
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