Home Care Support Specialist

2 weeks ago


Swan Hill, Victoria, Australia Uniting AgeWell Full time
About Us

At Uniting AgeWell, our mission is to empower older individuals to live fulfilling lives in their communities. With a presence in Victoria and Tasmania, our dedicated team of 4,300 staff and 600 volunteers delivers high-quality services and care.

We foster a workplace culture built on our BEST philosophy—Believe, Excel, Support, and Trust—guided by our core values of Kindness, Respect, Integrity, Innovation, and Inclusion. Our customer service charter shapes everything we do, ensuring exceptional client experiences.

Benefits
  • Above-award hourly rates: $28-$35 per hour
  • Salary packaging benefits up to $15,900 + $2,650 annually
  • Annual leave loading
  • Career pathways with education and training opportunities
  • 24/7 access to an Employee Assistance Program
  • Enhanced parental leave options
  • Flexibility to move within the Uniting AgeWell network
  • Join a not-for-profit, values-based organisation
About the Role

The quality of life and experiences of our clients are at the heart of everything we do. We currently have part-time employment opportunities supporting clients throughout Swan Hill LGA as Home Care Support Specialists.

Key Responsibilities
  1. Providing domestic assistance as the primary focus
  2. Traveling between clients' homes
  3. Offering social support and transportation services when required
  4. Assisting clients in maintaining a clean, tidy, and safe living environment
  5. Observing and reporting any changes in clients' physical, emotional, or behavioral status
  6. Ensuring the safety and upkeep of clients' clothing and personal belongings
  7. Delivering exceptional customer service by building friendly, supportive, and professional relationships with clients and their relatives
  8. Respecting clients' rights, cultural, spiritual, and individual needs in all aspects of care
About You

You will thrive in this role if you are passionate about making a positive difference in the lives of our clients, helping them live to their fullest potential while staying in their homes. To succeed, you should have:

  • Previous experience in home care or providing domestic support (desirable)
  • A current Victorian Driver's Licence
  • A registered, roadworthy vehicle with comprehensive car insurance
  • Current First Aid and CPR certificates, or a willingness to obtain them
  • A solid understanding of person-centered care
  • A commitment to maintaining high standards for clients and their families
  • The ability to thrive in a team environment, while also valuing one-on-one interactions
  • A desire to contribute to our BEST way of life (Believe, Excel, Support, and Trust)


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