Operational Front Desk Lead

2 weeks ago

The Barossa Council, Australia beBee Careers Full time
Front Office Manager

We are seeking a passionate and experienced hospitality leader to join our team as a Front Office Manager. In this 12-month maternity leave contract, you will have the opportunity to lead our dedicated team in delivering exceptional guest experiences.

Your key responsibilities will include managing the day-to-day operations of our Front Office team, ensuring smooth and efficient service delivery while maintaining brand standards, driving financial performance, and fostering a welcoming environment for guests and team members alike.

  • Oversee daily Front Office operations with a focus on guest satisfaction and team support.
  • Manage night audit accuracy in collaboration with our Financial Controller.
  • Prepare forecasts and monthly reports to track key performance indicators.
  • Ensure public areas meet cleanliness and presentation standards.
  • Liaise with Housekeeping and Reservations to maintain quality and efficiency.
  • Lead by example and embody the Accor Heartist values.
  • Support VIP guests and manage group requirements with care and precision.

To be successful in this role, you will require previous leadership experience in a Front Office role within a hotel environment. You should possess strong organisational and communication skills, a guest-first mindset with a passion for hospitality, proven ability to drive team performance and financial results, and experience with hotel systems and reporting.

What's in it for you?
  • The opportunity to lead a vibrant, supportive team in a beautiful wine region.
  • Access to global Accor benefits, including discounts and career development.
  • A potential permanent role at the end of the contract for the right candidate within the hotel.
Key qualifications
  • Minimum of 5 years of relevant experience in the hotel industry.
  • Strong background in Front Office procedures and Opera PMS.
  • Strong working knowledge of Microsoft Outlook and Microsoft Office.
  • Proven experience managing rosters and costs to achieve budgets and targets.
  • Experience supervising, training, and motivating team members.
  • Experience creating rosters and adhering to wage control.

  • Front Desk Operations Manager

    2 weeks ago

    The Barossa Council, Australia beBee Careers Full time

    Lead Front Office TeamWe are seeking an experienced hospitality leader to manage our Front Office team. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the Front Office department.Key responsibilities include:Managing night audit accuracy in collaboration with our Financial ControllerPreparing forecasts and...

  • Front Desk Lead

    6 days ago

    The Range, Australia beBee Careers Full time

    Lead Front Office OperationsThis role requires a seasoned hospitality professional to oversee the daily operations of our Front Office team. As Front Office Manager, you will ensure seamless service delivery while maintaining brand standards and driving financial performance.Key Responsibilities:Managing front desk operations with focus on guest satisfaction...

  • Hospitality Leader

    1 week ago

    The Barossa Council, Australia beBee Careers Full time

    The position of Front Office Manager is available at our resort in the beautiful wine region of Barossa Valley.As a seasoned hospitality leader, you will be responsible for managing the day-to-day operations of the Front Office team, ensuring smooth and efficient service delivery while maintaining brand standards.This role requires a strong focus on guest...

  • Front Office Operations Leader

    6 days ago

    The Barossa Council, Australia beBee Careers Full time

    Front Office ManagerA Leadership Role in HospitalityThis is a 12-month maternity leave contract as Front Office Manager at a world-class resort.About the Role:We are looking for an experienced hospitality leader to join our team and lead our dedicated staff in delivering exceptional guest experiences.The ideal candidate will have a strong background in front...

  • Front Office Operations Leader

    2 weeks ago

    The Barossa Council, Australia beBee Careers Full time

    Lead Front Office ManagerAs a seasoned hospitality leader, you will oversee the day-to-day operations of our Front Office team, ensuring smooth and efficient service delivery while maintaining brand standards. You will be responsible for managing night audit accuracy in collaboration with our Financial Controller, preparing forecasts and monthly reports to...

  • Front Desk Associate

    2 weeks ago

    Wattle Range Council, Australia beBee Careers Full time

    Job Title: Front Desk AssociateThe role of a front desk associate is to provide excellent customer service and be the first point of contact for visitors, clients, or customers. This position involves answering phone calls, directing individuals, and providing assistance as needed.The successful candidate will possess strong communication skills, be able to...

  • Front Desk Coordinator

    7 days ago

    City of Parramatta Council, Australia beBee Careers Full time

    Receptionist PositionWe are seeking a skilled Receptionist to manage our front desk and provide administrative support to our staff.

  • Studio Front Desk

    4 days ago

    Strathfield Municipal Council, Australia Function PCP Full time

    6 days ago Be among the first 25 applicantsDirect message the job poster from Function PCPStudio Front Desk & Sales Coordinator Location: Function PCP Strathfield Position Type: Full-TimeAbout Us:At Function PCP Strathfield, we're a wellness studio with a vibrant, purpose-driven community where physiotherapy meets boutique fitness and recovery. With...

  • Front Desk Professional

    1 week ago

    North Sydney Council, Australia beBee Careers Full time

    Job Title: Front Desk ProfessionalA dynamic and versatile role awaits at our organisation. As a key member of our front desk team, you will play a vital part in delivering exceptional visitor experiences.Key Responsibilities:- Welcoming visitors and addressing their enquiries with professionalism and courtesy.- Providing administrative support to the office,...

  • Front Office Manager

    2 weeks ago

    The Barossa Council, Australia 21c Museum Hotels Full time

    Company DescriptionLocated in the world renowned wine region of Barossa Valley, the Novotel Barossa Valley Resort is nestled amongst the vines of Jacob's Creek and the Barossa Valley ranges it is easy to be immersed in the beautiful regional setting. The Resort offers 140 beautifully appointed guest rooms, a variety of food and beverage options and the...