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Customer Support Associate

3 weeks ago

Sydney, New South Wales, Australia beBee Careers Full time
Customer Support Associate
Provide exceptional support to clients by handling their inquiries, addressing their concerns and resolving their issues. Ensure timely and effective communication with clients through various channels, including phone, email and in-person interactions.

Job Overview

The ideal candidate will possess strong interpersonal skills, be highly organized and able to work well under pressure. They should have a basic knowledge of computer tools and software applications, as well as excellent verbal and written communication skills.

We are seeking a motivated and detail-oriented individual who is willing to learn and adapt to new challenges. The successful candidate will have the opportunity to develop their career and professional skills through full access to LinkedIn learning courses and cross-training opportunities.


Responsibilities
  • Customer Service: Assist clients with their queries, resolve their issues and provide them with information about our products and services.
  • Administrative Support: Manage and organize files and documents, perform data entry tasks and maintain accurate records.
  • Project Assistance: Provide support with projects and day-to-day tasks, including research and analysis.
  • Company Operations: Perform support activities in various sectors of the company, ensuring seamless operation and high-quality service delivery.

Benefits
  • Transportation Allowance: Receive reimbursement for transportation expenses related to work.
  • Meal Allowance: Enjoy meal allowances as per company policies.
  • Medical Assistance: Have access to medical assistance programs for employees and their dependents.
  • Continuous Training: Participate in ongoing training and growth opportunities to enhance your skills and knowledge.