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Client Services Representative

2 months ago

Ringwood, Victoria, Australia Slater and Gordon Lawyers Full time
About Us

Slater + Gordon Lawyers is a leading personal injury and class actions law firm that prioritizes its clients' needs.

Job Summary

We are seeking a Client Services Consultant to join our National Client Care team. As the first point of contact for clients, you will provide exceptional customer service and create a positive experience for our clients.

Key Responsibilities
  • Provide outstanding customer service and support to clients
  • Work in a contact centre environment, handling inbound and outbound calls
  • Use multiple computer systems to record information and manage client interactions
  • Develop strong relationships with clients and colleagues
  • Contribute to a positive and inclusive team environment
Requirements
  • Excellent customer service skills and a passion for helping others
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong communication and interpersonal skills
  • Basic computer skills and ability to learn new systems
  • Availability to work in a Ringwood or Melbourne location
What We Offer

As a Client Services Consultant at Slater + Gordon Lawyers, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and inclusive team environment
  • A chance to make a real difference in the lives of our clients

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and making a positive impact, we encourage you to apply for this exciting opportunity.