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Senior Retail Supervisor
2 weeks ago
As a highly motivated and passionate leader, you will be responsible for leading and developing a small team of 2-4 staff members to deliver exceptional customer experiences.
- Mentorship and Leadership:
- Mentor, lead and develop a small team of 2-4 staff members.
- Customer Service Excellence:
- Lead by example in customer service, ensuring all staff are engaged, motivated and mentored to deliver above-and-beyond experiences.
- Business Growth and Development:
- Delivery of concession growth expectations through solid business acumen.
- Daily Operations:
- Manage stock to minimize loss and maximize sales.
- Visual Standards and Merchandise:
- Ensure concession maintains visual standards and merchandise stock to maximize sales potential.
- Proven experience in supervising roles or extensive fashion retail experience.
- Track record of delivering customer experiences and driving commercial outcomes.
- Ability to address situations with confidence, empathy and engagement when providing feedback and praise.
- Exceptional communication, problem-solving and interpersonal skills.
- Experience with stock inventory and loss prevention management.
