
Operational Excellence Leader
1 week ago
**Cinema Operations Leader: A Strategic Role**
The General Manager is a senior leadership position that requires exceptional strategic and operational expertise. Key responsibilities include leading the cinema location, ensuring operational efficiency, customer satisfaction, and compliance with company policies.
Maintaining strong relationships with film programmers to schedule movie sessions effectively is crucial for success. Effective interdepartmental communication, identifying opportunities for improvement, and driving a cohesive culture are also essential aspects of this role.
The General Manager will oversee the location's presentation and cleanliness, manage repairs and maintenance, and maintain the asset register. Workforce planning, performance management, and motivating team members to achieve service standards are also key responsibilities.
Additionally, they will provide overall leadership, supporting Assistant Managers, Duty Managers, and team members through recruitment, induction, training, and performance management.
Requirements for this role include:
- A proven track record of leading high-performing teams and driving business growth.
- Exceptional problem-solving and analytical skills.
- Ability to review financial performance, manage profitability, and optimize cash handling.
- Strong communication and interpersonal skills.
What You Will Achieve in This Role:
- Optimize cinema operations to improve customer experience and increase revenue.
- Develop and implement strategies to drive business growth and exceed targets.
- Build a high-performing team that delivers exceptional results.
- Improve internal processes and procedures to enhance efficiency and productivity.
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