Customer Experience Manager

About the RoleThis is a unique opportunity to join SG Fleet as a Customer Experience Manager, where you will be responsible for overseeing the Voice of Customer (VoC) program to enhance customer experience and satisfaction. You will collect and analyze customer feedback, manage the complaints function, and drive a culture of customer excellence within the...

Job DescriptionArctic Wolf is seeking a talented Customer Success Manager to join our team in Australia.The Customer Success Manager serves as a trusted advisor for our customers, utilizing Arctic Wolf's solutions to deliver exceptional customer experiences.This is a key, customer-facing role within Customer Success, committed to ensuring customers move...

About UsSg Fleet Australia Pty Ltd is a leading financial services company specialising in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.Our MissionWe strive to deliver exceptional customer experiences through our...

At Inchcape, we're committed to delivering exceptional customer experiences that drive business success. As an Online Customer Experience Manager, you'll play a key role in leading our online Customer Experience Team in delivering a seamless sales experience.About the RoleThis is a dynamic opportunity to join our team and contribute to our mission to bring...

About the RoleThe Customer Success Manager is responsible for delivering an exceptional customer experience for Standards Australia's customers. This involves building customer-centric capabilities and performance within the direct team and advocating for customer excellence across the business.Key ResponsibilitiesDevelop and implement a robust customer...

Take your retail career to the next level at Drake Supermarkets, Australia's largest independently-owned supermarket chain!As a Customer Service Manager, you will be responsible for delivering exceptional customer experiences across our stores. You will lead a team of dedicated professionals, promoting a positive and inclusive work environment that values...

About UsInchcape is a global company with a mission to bring mobility to the world's communities. We prioritize exceptional customer service and strive to be the most customer-centric automotive retailer. If you're passionate about sales, retail, or the automotive industry, we want you to join our team.About the RoleAs an Online Customer Experience Manager,...

About the Role:At SG Fleet, we're committed to delivering exceptional customer experiences. As a Customer Experience Manager, you'll play a vital role in enhancing our customers' satisfaction and loyalty. Your primary responsibility will be to oversee the Voice of Customer (VoC) program, collecting and analyzing customer feedback to drive business...

At Apple, we're looking for a Customer Experience Manager to lead our team in delivering exceptional customer service. As a key member of our Retail Customer Care team, you will be accountable for the specialists' performance in providing best-in-class customer experiences while customers interact with them on calls.In this role, you will be responsible for...

About the RoleSg Fleet Australia Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for overseeing the Voice of Customer (VoC) program to enhance customer experience and satisfaction.Main Responsibilities:Manage the VoC function, including the day-to-day management of...

About the RoleThe Customer Experience Manager plays a pivotal role in leading and managing the Customer Care team to deliver exceptional customer experiences. This involves developing and implementing customer service policies, procedures, and standards to ensure consistent and efficient support for customers.Strong leadership, communication, and...

About the RoleWe are seeking an experienced Customer Experience Manager to join our Shared Services Team based in Wetherill Park, NSW. In this role, you will be responsible for developing and implementing customer-focused initiatives that deliver positive business results while improving the efficiency of Customer Service and Marketing Team resource...

About the RoleThe Law Society of NSW is seeking a Customer Service Centre Manager to establish and develop the Customer Service Centre In-Take Team.This role will report into and work with the Head of Customer Experience to support the objectives of the Customer Experience department.The Customer Service Centre Manager will be responsible for managing the...

About UsXe is a global leader in currency services, providing comprehensive solutions for individuals and businesses.Job OverviewWe are seeking an experienced Customer Experience Manager to lead our customer care team. The ideal candidate will have 3-5 years of experience managing teams to deliver exceptional customer experiences.Key Responsibilities:Drive...

Job Title: Customer Experience ManagerOur client, a leading financial organisation in the home lending space, is seeking a Customer Experience Manager to lead their call centre team.About the Role:The Customer Experience Manager will be responsible for delivering exceptional customer service and ensuring team members achieve and deliver outstanding...

OverviewXe is a leading provider of currency services and products, including a comprehensive range of currency converters, market analysis, and secure money transfers for individuals and businesses.We leverage technology to deliver these services through our website, mobile apps, and over the phone. Our goal is to provide an exceptional customer experience...

Taking Shape is a premier retailer in Australia and New Zealand, constantly striving to innovate and create memorable customer experiences.Job OverviewWe are seeking an Assistant Store Manager to provide exceptional service to our customers through personalized experiences and exceptional product knowledge.The successful candidate will be employed on a...

Job SummaryWe are seeking a skilled Customer Experience Manager to join our dynamic Sydney team. As a key member of our customer-facing team, you will be responsible for building strong relationships with assigned customers and driving their success and satisfaction.About the RoleThe successful candidate will have proven experience in a customer-facing role,...

Key ResponsibilitiesAs a Customer Experience Manager at Cisco, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth of our business. You will be the primary CX point-of-contact for customers, taking end-to-end ownership and...

MAYDAY Recruitment Group is seeking a skilled Customer Experience Manager to lead a team of customer service professionals in the healthcare sector.This role involves driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. As a key leader, you will be responsible for coaching and guiding...