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Hospitality Career Advancement

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $57,600 - $75,450
Guest Service Opportunity

Welcome to an exciting chance to advance your career with our team

This role is ideal for individuals seeking a new challenge and the opportunity to grow professionally.

You will be responsible for ensuring a smooth and efficient experience for our guests, managing their requests and inquiries in a professional and timely manner, and maintaining knowledge of our products, services, pricing, and special offers.

Key Responsibilities:

  • Welcome and check-in guests efficiently.
  • Process check-outs using hotel systems.
  • Manage guest requests and inquiries professionally.
  • Maintain product and service knowledge.
  • Sell hotel rooms and amenities through effective marketing techniques.
  • Handle incoming communications, including taking reservations via phone and electronic registration systems.
Requirements

To succeed in this role, you will need to be calm, efficient, and organized with attention to detail. You must also have excellent personal presentation and communication skills, as well as the ability to multitask while maintaining a positive attitude when working with guests.

Additionally, proficiency in computer systems and navigation is essential, as is demonstrated experience in hospitality, retail, or fast food industries.

We offer a unique chance to travel the world, grow your career, and be part of a world-class organization.

Hilton has been recognized as the #1 World's Best Workplace by the Great Place to Work Institute and Fortune.