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Area Supervisor

2 months ago

Saint Leonards, Victoria, Australia Tomra Full time

Job Summary

The Area Supervisor plays a crucial role in ensuring the cleanliness and functionality of TOMRA assets in the field. This position reports directly to the NSW Network Manager and is responsible for overseeing the activities of cleaning contractors to maintain high standards of cleanliness and operation.

Key Responsibilities

  • Identify operational deficiencies in contractor performance, site conditions, and relationships with site stakeholders.
  • Work closely with the management team to implement improvement strategies and promote the customer experience.
  • Maintain a strong customer-focused relationship with partners and resolve operational and safety issues at TOMRA Return Points.
  • Oversee the training of contractors and staff to ensure benchmarks for cleanliness, safety, and productivity are consistently achieved.
  • Drive performance through the management of people and technology to create agile and innovative solutions.

Requirements

  • Minimum of 3 years of Supervision or Quality Assurance experience in a similar role.
  • People management and development experience.
  • Strong focus on customer service and conflict management.
  • Excellent communication skills.
  • Ability to remain calm under pressure.
  • Professional and positive attitude.
  • Strong time management skills.
  • Comfortable with technology (Systems and hardware).

Additional Information

This role is full-time (5 days per week) and requires extensive travel throughout the region. The successful applicant will be required to work 1 weekend day a week. Roles are available in the North-West and South-West of Sydney.