Senior Account Manager for Amazon Consumer Electronics

4 days ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

Company Overview

At Amazon Commercial Services Pty Ltd, we are passionate about delivering innovative solutions that exceed customer expectations. Our team is dedicated to inventing and evolving products that inform, entertain, and connect our customers in their homes or on-the-go.

Salary: AU$120,000 - AU$180,000 per annum

Job Description:

We are seeking a dynamic Senior Account Manager to join our team in Sydney, NSW. As a key member of our commercial services division, you will be responsible for building and maintaining strategic relationships with our retail partners across Australia and New Zealand.

Key Responsibilities:

  • Owning key account relationships from buying teams and marketing through to executive engagement
  • Leading the extended Amazon Devices team into key accounts, including product management, channel marketing, program management, supply and in-stock, finance and leadership
  • Developing new opportunities to sell and promote Amazon devices within existing retail accounts, through cross-category promotions with 3P brands, and with new channel partners
  • Managing channel inventory through forecasting, allocations and shipment plans to meet sales targets, partnering closely with your In-stock Manager
  • Leading internal and external business reviews covering operational performance, strategic initiatives and alignment on new opportunities
  • Optimizing allocation of marketing development funds to drive mutual value and growth
  • Working closely with your Retail Program Manager to ensure smooth sales operations
  • Applying strong analytical skills to develop and convert data insights into growth
  • Managing the Field Marketing budgets and the agency relationship, owning day-to-day engagement with the external field sales agency
  • Developing, executing and iterating the education and learning roadmap for agencies, distributors and retail partners
  • In collaboration with the Channel Marketing Manager, using insights, analytics and business acumen to establish review and tracking mechanisms that continuously trial and implement learnings to optimize in-store customer experience

Requirements:

  • 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
  • Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
  • Experience analyzing data and best practices to assess performance drivers
  • Excellent written and verbal communication skills; ability to influence others at all levels of the organization
  • Ability to meet deadlines, prioritize workload, maintain strong attention to detail, and work independently in a fast-paced and rapidly changing environment
  • Proficiency in MS tools (Excel, PowerPoint, Word) and Quicksight/Power BI reporting dashboards
  • Bachelor's Degree

About Us:

At Amazon Commercial Services Pty Ltd, we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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