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Temporary Employment Opportunities

2 weeks ago

Melbourne, Victoria, Australia beBee Careers Full time

The Aged Care Quality and Safety Commission is responsible for ensuring the integrity of the aged care system in Australia.

Our role as the national regulator involves safeguarding and protecting older Australians receiving aged care services. We achieve this by maintaining the performance of aged care providers, collaborating with the Department of Health and Aged Care for those services funded under different models.

We are seeking talented individuals to register for our Temporary Employment Register (TER). The TER assists with filling temporary positions across various job families within our organization. Non-ongoing opportunities may be offered for an initial period of up to 12 months, with the possibility to extend for a further 6 months, for a total maximum period of 18 months.

Candidates should be aware that they will only be contacted regarding their application if a vacancy arises that matches their skills, qualifications, and/or experience.

About the Job Categories:
  • Intake & Complaints Resolution
    • The Intake and Complaints Resolution Group works with people receiving aged care services, their representatives, and service providers to resolve concerns and make positive improvements.
    • The roles include APS3 Customer Contact Officer, APS4 Customer Contact Officer, APS5 Investigator - Code of Conduct Officer, APS5 Senior Customer Contact Officer, APS5 Complaints Officer, APS6 Senior Complaints Officer, APS6 Senior Investigator - Code of Conduct Officer, APS6 Team leader, Customer Contact Team, APS6 Senior Complaints Officer Registered Nurse, APS6 Senior Strategic Support Officer, EL1 Assistant Director, and EL2 Director.
  • Approvals & Serious Incident Notification
    • The Approvals & Serious Incident Notification Group assesses approved provider applications, material change notifications, and revocation on request.
    • The roles include APS4 Assessor, APS5 Senior Assessor, APS6 Team Leader, and EL1 Assistant Director.
  • Compliance Management
    • The Compliance Management Group delivers national programs in relation to approved providers' compliance with their prudential responsibilities.
    • The Group also delivers educative campaigns and targeted reviews to ensure approved providers understand their responsibilities and are supported to meet them.
    • The roles include APS5 Compliance Officer, APS6 Senior Compliance Officer, and EL1 Assistant Director.
  • Quality Assessment & Monitoring
    • The Quality Assessment and Monitoring Group monitors and assesses the providers' performance against the Aged Care Quality Standards and other provider obligations.
    • The roles include APS4 Operations Officer, APS5 Senior Operations Officer, APS6 Team Leader, APS6 Senior Quality Assessor, APS6 Senior Investigation Officer, and EL1 Assistant Director.

Key Responsibilities:

  • Accrediting, assessing, and monitoring aged care services subsidised by the Australian Government
  • Conducting home care investigations and determining provider compliance
  • Resolving complaints about aged care services
  • Granting approval for providers to deliver aged care services
  • Administering the Serious Incidents Response Scheme
  • Reducing the use of restrictive practices

Requirements:

  • Australian citizenship at the time of employment offer
  • Satisfactory completion of a criminal history check
  • Completion of a medical declaration and pre-employment medical (where required)
  • Providing evidence of qualifications (where required)
  • Obtaining and maintaining a minimum of a baseline security clearance (where required)

Benefits:

  • Four weeks annual leave
  • Salary ranging from $80,425 to $167,513 plus 15.4% superannuation
  • Flexible working arrangements
  • Health and well-being programs
  • Learning and development support
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