Senior Network Architect
1 week ago
At Data#3 Ltd, we are seeking a highly skilled Senior Network Engineer to join our Managed Services Team. As a key member of our team, you will be responsible for providing technical support services to our clients, developing high-level relationships, and ensuring clear and accurate communication with all stakeholders.
Key Responsibilities:
- Provide customers with value solutions to meet their needs within Data#3's delivery capability.
- Produce, manage, and adhere to documentation, such as site schematics and change control documents.
- Analyse customer environments and make proactive recommendations to improve efficiency, performance, and/or reduce costs.
- Operate customer environments within the ITIL quality framework, including Change, Incident, Problem, and Capacity management.
- Resolve customer incidents, problems, and requests to required service level targets.
- Liaise with customers to perform incident analysis and problem resolution management, defining and recommending appropriate technology solutions where no precedent solution is available.
- Manage time to ensure all tasks are completed within agreed SLA and time frames.
- Perform datacentre visits for troubleshooting failures, perform upgrades, and fulfil business requirements.
Requirements:
- Advanced Routing and Switching skills, including Nexus switching.
- Experience in Firewall technologies: Cisco NextGen Firewall, Cisco ASA, FMC, FDM.
- Experience and knowledge in Palo, F5 APM, and LTM.
- Experience with Wireless technologies: Cisco WLC, Prime, ISE, MSE, CMX, and Meraki wireless.
- At least basic knowledge and experience in Cisco UC technologies.
- Minimum CCNP, CCSP, or equivalent, or CCIE.
- Meraki CMNA certification highly desirable.
- ACMP: Aruba Certified Mobility Professional - WLAN or ACSP: Aruba Certified Switching Professional - Switching.
About Data#3 Ltd:
Data#3 Ltd is a leading Australian IT services company, listed on the ASX200. With over 1,400 employees and facilities across 12 locations, we offer a range of services, including managed services, consulting, and IT solutions. Our culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART). We are committed to delivering exceptional service to our customers and providing a positive work environment for our employees.
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