Retail Sales Associate with Excellent Customer Service Skills

1 month ago


Perth, Western Australia SHERIDAN Outlet Full time

About SHERIDAN Outlet

Sheridan gives the greatest gift to its customers — rest. We've been the destination for beautiful living for more than 50 years, in Australia and more recently, internationally. Crafting products for every room in the home — and beyond — that are both aesthetically pleasing and comfortable.

Our Story

Sheridan is part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands including Bonds, Champion and Bras N Things. At Hanes, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.

The Role

We are looking for an enthusiastic Retail Sales Associate to join the team at our Sheridan Perth Airport DFO Outlet. This is a casual role - ability to work weekends, weekdays and peak trade times (such as public holidays and sale periods) is essential. Our ideal candidate will be able to provide exceptional customer service through meaningful interactions with our Sheridan customers.

Key Responsibilities

  1. Provide exceptional customer service through engaging and meaningful interactions with customers
  2. Selling of premium products with the ability to highlight features, benefits and care instructions
  3. Ensuring all stock is merchandised and presented to a high standard
  4. Processing and replenishing stock according to company standards
  5. Achieving sales and KPIs through consultation, service, visuals and brand inspiration

What We Offer

  1. Receive up to 50% discount off Hanes Brands, including Sheridan, Bonds, Bras N Things & Champion and, exclusive 30% discounts for your family & friends.
  2. Take care of physical and mental health with our free skin checks, discounted health insurance cover and Employee Assistance Program (EAP) + access to our Health & Well-being app with perks like gym, fitness and nutrition discounts.
  3. Our staff referral program rewards you for helping us place our retail management and support centre roles, with a cash bonus
  4. We offer Study Assistance to further your education in your current role/career with Hanes

Salary: $40,000 - $50,000 per annum


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