Housekeeping Manager

2 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

We are seeking an experienced Housekeeping professional to lead our housekeeping team at The Star Brisbane, a $ billion luxury hotel and entertainment destination in the heart of Queensland's capital city.

The successful candidate will be responsible for promoting meticulous attention to detail, sharing methods and ideas to support team goals, and inspiring exceptional guest experiences. This includes establishing clear daily performance targets for Housekeeping Supervisors, overseeing the service workflow and performance of all team members, and conducting pre-arrival inspections of VIP guests' rooms to ensure that room presentation aligns with required standards.

This role offers a unique opportunity to collaborate with the Executive Housekeeper in establishing, executing, and assessing service standards. As a key member of our housekeeping team, you will work closely with our hospitality leaders to deliver exceptional results and enhance the overall guest experience.

To succeed in this role, you will need extensive hotel experience in a high-volume environment, demonstrated experience leading professional hospitality teams, strong communication skills, and competent computer literacy. A tertiary qualification in a hospitality or business field is also highly desirable.

In return, we offer a competitive salary of AU$120,000 per annum, plus benefits including complimentary buffet meals on every shift, uniform laundered and ready for you daily, discounted parking, up to 30% Discounts across award-winning restaurants and accommodation, supportive leadership team, paid parental leave from Day 1, secondary carer's leave, and endless career growth opportunities.

About us: At The Star Entertainment Group, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.



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