Field Quality Assurance Specialist

2 weeks ago


Canberra, ACT, Australia Intellihub Full time
Job Description

The Field Quality and Safety Team at Intellihub is a dynamic team of Field SME Auditors, working remotely but collaboratively across 6 states in the NEM. Their mission is to ensure a high standard of safety, quality, and compliance are maintained across all metering activities.

Key Responsibilities
  • Ensure that all safety, quality, and compliance activities associated with metering installation and maintenance services are identified and effectively managed to reduce operational risk.
  • Appropriately action audit non-conformances, including investigations as required.
  • Autonomously complete field and desktop metering plan schedules within required timeframes.
  • Assist the State Operational Managers to maintain and seek to continually improve processes, procedures, and systems relating to meter installation and maintenance.
  • Provide management reporting as required or defined from time to time.
  • Assist in the delivery of business results and performance KPIs around the key accountability areas of safety, staff, and customer satisfaction.
  • Provide technical and issue resolution for complex metering configurations in order to meet the customer outcomes.
Qualifications
  • Experience in complex metering and metering consolidation is highly desirable.
  • Current Electrical license is mandatory.
  • Current Driver's License and Australian Passport are required.
  • Meter installation auditing experience and or relevant qualification are essential.
  • Strong safety focus is a must.
  • Ability to manage project requirements as directed.
  • Detailed experience and understanding of metering practices, processes, and procedures in electrical metering.
  • Understanding of Quality and Safety system requirements.


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