Experienced Retail Sales Professional Wanted

3 weeks ago


Joondalup, Australia Travelex Full time

Company Overview:

Travelex is the world's largest foreign exchange company, with over 1,100 stores across the globe. Founded in 1976, we pride ourselves on providing exceptional customer service and playing a vital part in our customers' travel journeys.

Estimated Salary: $60,000 - $80,000 per annum

Job Description:

We are seeking a self-motivated and friendly retailer/customer service expert to join our Retail Team. As the face of Travelex, you will represent our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it's your own.

Key Responsibilities:

  • Deliver exceptional customer service and achieve individual KPIs/targets
  • Maximize sales and promote our Travelex product range to all customers
  • Embrace a digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and investigate overs and shorts (differences) and report
  • Comply with all company and location policy and procedures, including legal requirements

Required Skills and Qualifications:

  • Possess a passion for travel and a positive can-do attitude
  • Demonstrate excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoy working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable but not essential
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

Benefits:

  • Development opportunities to advance your career
  • Comprehensive training conducted by specialized trainers
  • A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
  • Ongoing benefits such as Paid Parental leave, health & well-being programs, social club, and more


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