Cafe Operations Lead

2 weeks ago

Mandurah, Western Australia beBeeManager Full time $55,000 - $70,000
Cafe Duty Manager

We are seeking a highly motivated and passionate individual to join our team as a duty manager. As the face of our cafe, you will be responsible for ensuring exceptional customer service and satisfaction.

About us:

Our goal is to provide a welcoming atmosphere where friends, family and colleagues can enjoy high-quality coffee, delicious food and genuine hospitality.

We strive to create memorable experiences through quality ingredients, attentive service and community engagement.

Key responsibilities include:

  • Ensuring high standards of customer service and satisfaction
  • Day-to-day running of the cafe
  • Assisting in training and supervising staff, promoting teamwork and efficiency
  • Overseeing inventory management, ordering supplies and maintaining cleanliness
  • Handling customer enquiries and resolving issues promptly
  • Opening and closing the cafe, including end-of-day reconciliation
  • Producing high-quality coffee at a fast pace
  • Maintaining smooth communication between front-of-house and kitchen
  • Ensuring food safety and occupational health and safety standards are met

We require a team player with strong leadership and communication skills, honesty, integrity, reliability, and exceptional barista skills. A Food Safety certificate is essential.

The role requires weekday and weekend availability, with a rotating roster and public holidays included.

Benefits:

  • A dynamic work environment
  • Ongoing training and development opportunities
  • A competitive remuneration package

Requirements:

  • Food Safety certificate
  • Exceptional barista skills
  • Strong leadership and communication skills
  • Honesty, integrity, reliability

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