Native Title Client Support Specialist

3 days ago


Perth, Western Australia Equity Trustees Ltd Full time
About the Job

This Native Title Client Support Specialist position involves working closely with our clients to understand their needs and provide tailored support. The successful candidate will have excellent communication and interpersonal skills, with a focus on building strong relationships with clients and stakeholders.

Key Responsibilities:

  • Process and action Native Title client enquiries, advising on entitlements and assisting with application completion.
  • Assess applications per trust deeds, policies, and procedures, including engaging with external stakeholders to distribute benefits.
  • Maintain accurate beneficiary databases and records for Native Title claimant groups.
  • Manage multiple enquiries across various trusts, ensuring adherence to specific policies.
  • Enhance awareness and management strategies for vulnerable clients.
  • Ensure compliance with trust distribution policies and identify/escalate compliance incidents.
  • Support audit requirements and contribute to continuous improvement in processes.
  • Attend trust meetings, prepare minutes, and coordinate follow-ups with Senior Management.
  • Assist with administrative tasks, including monthly reconciliation of travel and store accounts.
About Us

Equity Trustees is a leading specialist trustee company, helping our clients grow, manage and protect their wealth now and for future generations. We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development.



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