Service Network Coordinator
3 weeks ago
We are seeking a highly skilled Service Network Coordinator to join our team in the ANZ region. As a key member of our Service Network Team, you will be responsible for ensuring the smooth operation of our service network, including communication, maintenance, and system management.
Key Responsibilities- Ensure timely maintenance of system configuration as directed.
- Manage and engage service centres, focusing on Electronics, Computers, and Mobile phone categories.
- Maintenance of all agreements and ensure network compliance obligations are met.
- Identify and report any issues or adverse trends.
- Analyse product and category details to identify potential ACL remedies.
- Support the roll out of new processes with internal teams.
- Address day-to-day queries and escalations with service centres.
- Provide feedback on process improvements for better outcomes and efficiency.
- Assist the team with various network aspects, including salvage, system setups, and maintenance.
- Report monthly on key metrics and SLAs for service centres.
- Attractive Salary of up to $95,000 + Super.
- Hybrid Working Model - 2 days on-site and 3 days remote.
- Career Growth Opportunities
- Development and Learning Programs
- 2-3 years of relevant industry experience.
- Experience working with technical service providers or industry related business is advantageous.
- Experience in Customer Service & Retail Environments is advantageous.
- Computer Literate and proficient in MS Office applications.
- Excellent Written and Verbal communication.
- Collaboration with Stakeholders, both internally and externally.
- Strong analytical, numerical and problem solving skills.
- Ability to multitask and perform under fast paced, changing environment.
- Demonstrated logical thought process and critical thinking ability.
- Ability to cover diverse areas and be flexible with change and business growth.
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Service Network Coordinator
1 month ago
Auburn, Australia people2people Full timeAbout the RoleWe are seeking a highly skilled Service Network Coordinator to join our team in the ANZ region. As a key member of our Service Network Team, you will be responsible for ensuring the smooth operation of our service network, including communication, maintenance, and system management.Key ResponsibilitiesEnsure timely maintenance of system...
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Service Network Coordinator
2 months ago
Auburn, Australia people2people Full timeAbout the RoleWe are seeking a highly skilled Service Network Coordinator to join our team in the ANZ region. As a key member of our Service Network Team, you will be responsible for ensuring the smooth operation of our service network, including communication, maintenance, and system management.Key ResponsibilitiesEnsure timely maintenance of system...
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Service Network Coordinator
3 weeks ago
Auburn, Australia people2people Full timeAbout the Role:The Service Network Coordinator will be responsible for maintaining system configuration, managing service centers, and ensuring network compliance obligations are met. Key duties include ensuring timely maintenance of system configuration, managing and engaging service centers, and identifying and reporting any issues or adverse trends.Key...
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Service Network Coordinator Position
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Auburn, Australia people2people Full timeAbout the RoleWe are seeking a highly skilled Service Network Coordinator to join our team in the ANZ region. As a key member of our global risk management team, you will be responsible for ensuring the smooth operation of our service network, including communication, maintenance, and system management.Key ResponsibilitiesEnsure timely maintenance of system...
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Service Network Coordinator
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