Loan Processor

3 weeks ago


East Ipswich, Queensland, Australia Bendigo and Adelaide Bank Full time
About the Role

As a Loan Services Officer at Bendigo and Adelaide Bank, you will play a critical role in ensuring the bank’s lending operations are administered efficiently and effectively.


Key Responsibilities

  • Maintain current file status in appropriate systems, ensuring accuracy and up-to-dateness of information.
  • Verify the correctness of documents tendered for stamping and lodging for registration, guaranteeing compliance with regulatory requirements.
  • Coordinate the stamping and lodging of loan security documents at various offices of State Revenue and Registry Offices, ensuring timely and accurate processing.
  • Ensure accurate reconciliation of cheques, ledgers, and suspense accounts, guaranteeing transparency and accountability.
  • Monitor work requisitions, updating the register and ensuring completion, meeting productivity targets and output statistics.
  • Maintain a high standard of service delivery, ensuring services are delivered in accordance with service standards, and meeting management reporting requirements.

Requirements

  • Demonstrated ability to work proactively, innovatively, and with a customer-centric approach, delivering exceptional service.
  • Excellent communication and relationship-building skills, with a strong ability to work within tight timeframes and prioritize tasks.
  • Ability to work full-time, onsite, 5 days per week at the Ipswich Regional Office, with a willingness to adapt to changing priorities and requirements.
  • While previous experience and knowledge of loan securities, land titles, and other property legislation are desirable, they are not essential.

About Us

Bendigo and Adelaide Bank is a leading financial institution committed to making a positive impact on our customers and communities. We offer a range of benefits, including flexible work options, health and wellbeing support, and opportunities for career growth and development.