Automotive Support Specialist
23 hours ago
Our Organization
We are a leading provider of automotive aftermarket parts in Australia and New Zealand. With 100 years of experience, we have established ourselves as a trusted brand known for quality, expertise, and knowledge.
About Us
We value our team members and strive to deliver careers and experiences that are both challenging and rewarding. We celebrate our achievements and milestones, big and small, and recognize the importance of meaningful relationships with customers.
The Role
- This is an exciting opportunity for a customer service expert to join our team as an Automotive Support Specialist.
- The successful candidate will be passionate about delivering genuine service and creating lasting impressions for our customers.
Key Responsibilities
- Provide exceptional customer service and support via phone, email, and in-person interactions.
- Maintain accurate records and data entry to ensure seamless operations.
- Collaborate with colleagues to achieve sales targets and improve overall performance.
- Maintain a high level of product knowledge to effectively assist customers.
Requirements
- A minimum of [X] months/years of experience in a similar role.
- Prior retail and/or customer service experience is highly desirable.
- Ability to work weekends and flexible shifts as required.
- Valid driver's license and reliable transportation.
We Offer
- Recognition programs and incentives for outstanding performance.
- Attractive discounts on products across our businesses.
- An inclusive team environment with opportunities for growth and development.
- Ongoing training and professional development to enhance skills and knowledge.
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