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Careers | Hospital Claims Director
2 weeks ago
Job Title: Hospital Claims Director
">Join us in this esteemed role where you will lead a team of professionals and be responsible for overseeing hospital and medical claims.
">We are seeking an experienced and forward-thinking leader to drive operational performance, continuous improvement, and service excellence within our broader claims function.
">In this role, you will optimise operational performance, drive continuous improvement, and ensure service excellence for our members and providers.
">The ideal candidate will have strong leadership and team management experience, solid knowledge of hospital and medical claims, and excellent computer literacy.
">Key Responsibilities:
">- ">
- Lead and support the Medical and Hospital Team Leaders">
- Oversee team performance to meet operational targets">
- Manage escalated enquiries and stakeholder relationships">
- Drive operational improvements and strategic alignment">
- Guide claims staff on technical and compliance matters">
- Ensure quality service and compliance with industry standards">
- Collaborate on product design and fraud control measures">
- Represent us in industry forums">
- Support training, onboarding, and staff development initiatives">
- Handle complex and high-value claims and disputes">
What We Offer:
">We offer a range of benefits that include 6 weeks of annual leave, a hybrid working model, subsidised private health insurance, discounts on our products and services, and more.
">About Us:
">We are a not-for-profit organisation committed to providing exceptional healthcare services to our members.
">We value diversity and inclusion and encourage applications from people with diverse backgrounds.
"