
Business Continuity Strategist
1 week ago
Service Continuity and Recovery Expert
The Opportunity
Join a forward-thinking organization dedicated to securing Australia's energy future. We're looking for a highly skilled Service Continuity Manager/DR Specialist to join our team in Melbourne or Sydney on a full-time, permanent basis.
This role will lead the development, implementation, testing, and maintenance of our service continuity and disaster recovery strategies, ensuring critical services and systems can be recovered quickly during incidents or outages.
Key Responsibilities
Develop, implement, and continuously improve Service Continuity Management (SCM) standards, aligning with business needs and ITIL best practices.
Collaborate with business units and technology stakeholders to identify critical services, recovery objectives (RTO/RPO), and risk tolerances for effective continuity planning.
Support and govern application and system Business Impact Assessments (BIAs) and risk assessments, ensuring alignment with overarching Business Continuity Plans.
Develop and maintain service continuity plans, playbooks, and recovery procedures, integrating them with crisis management and enterprise risk frameworks.
Own the disaster recovery (DR) strategy and execution, including the maintenance of DR plans, aligning recovery with hybrid cloud and on-premise environments.
Oversee enterprise incident and recovery runbooks, conducting regular reviews and updates to ensure readiness and alignment with the evolving technology and business landscape.
Your background
Extensive experience in Service Continuity, Disaster Recovery, Business Continuity, or Crisis Management, including hands-on experience with failovers, backups, and recovery testing.
Proven track record in managing or supporting major incidents, enterprise incidents, and crisis events, ensuring a swift and coordinated recovery.
Strong knowledge of risk management frameworks and the ability to identify, assess, and mitigate continuity and recovery risks.
Technical understanding across LAN/WAN, voice, security, server, cloud, and desktop environments, with hands-on experience in DR and failover technologies.
Experience in regulated industries (e.g., finance, healthcare, critical infrastructure), ensuring compliance with industry standards and internal policies.
Demonstrated leadership, customer focus, and accountability, with a forward-thinking mindset to drive continuous improvement, collaboration, and operational resilience across teams.
About Us
We're a dynamic organization driving innovation and progress in the energy sector. Our Technology team is focused on enhancing our technology offering, providing cutting-edge solutions to support our net zero ambition.
This is an exciting time for us, and we need people who are courageous, nimble, and ready to make an impact - change makers and risk takers.
Working with Us
We're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs.
We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life.
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