Senior Software Engineer

1 week ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

Transformative Role

As a Senior Software Engineer, you will play a pivotal role in designing, developing, and implementing software solutions using ServiceNow and Azure to provide our people access to a chatbot within Microsoft Teams. We're seeking a highly motivated individual with demonstrated experience developing Generative AI Chatbots.

Key Responsibilities

  • Collaborate with cross-functional teams to analyse, design, and develop software solutions using ServiceNow and Microsoft Teams platforms following an Agile methodology.
  • Drive a team to write clean, efficient, and well-documented code that meets the project requirements, accountable for code review and ensure adherence to coding standards and best practices.
  • Experience in coaching and mentoring junior developers within the team.
  • Oversee the troubleshooting and debugging of issues in a timely manner.
  • Keep up-to-date with emerging trends and technologies in Artificial Intelligence, ServiceNow and Microsoft Teams development.

Requirements

  • Highly proficient in C# (.NET 8) and Python.
  • Proven track record in leading backend development and end-to-end development of software solutions that scale to numerous concurrent requests with minimal supervision.
  • Extensive experience in developing Gen-AI driven chatbots using Azure solutions, including Azure Bot Services and Bot Framework or equivalence on AWS.
  • Highly proficient in state-of-the-art RAG (Retrieval-augmented generation) techniques (including Graph-RAG) and leveraging local LLMs, PyTorch, Semantic Kernel, HuggingFace, LangChain, LLamaIndex, and multi-modal LLMs.
  • Experience in MLOps, deep learning, and development of voice-based chatbots, action-driven chatbots, and IVR solutions.

What We Offer

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

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