Insurance Risk Management Coordinator

1 month ago


Brisbane, Queensland, Australia Gallagher Full time
Role Overview

As an Insurance Risk Management Coordinator at Gallagher, you will play a vital role in providing administrative assistance to the National Manager - MIS, Insolvency and Turnaround. This position involves coordinating and compiling new business quotes and renewals, maintaining data entry and follow-ups, and providing exceptional customer service to clients, brokers, underwriters, and other key partners.

Key Responsibilities
  • Coordinating and compiling new business quotes and renewals
  • Maintaining data entry and follow-ups
  • Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters, and other key partners
  • Assisting in the overall account management and debtor management
  • Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information is accurately prepared
  • Gathering relevant client information and monitoring key issues to provide assistance to broker
  • Ensure 100% accuracy of documentation and policies for external and internal clients and procedures

Requirements
  • Tier 1 or 2 qualification
  • Strong computer literacy and time management skills with the ability to prioritise and multi-task
  • Excellent verbal and written communication skills
  • Excellent administration skills with a high attention to detail
  • Strong commitment to client service excellence
  • Ability to work in a fast-paced environment and thrive under pressure
  • Strong Microsoft Office skills (namely Microsoft Excel)

About Gallagher
Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

Benefits
Gallagher offers great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks' Lifestyle leave; Gallagher Rewards for discounts at 400+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary sacrificed superannuation options.

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