Customer Service Representative

1 day ago


Brisbane, Queensland, Australia Just Group Part time

The Customer Service Representative plays a vital role in ensuring that every customer has an exceptional experience when shopping at Dotti. As a representative of our brand, you will be responsible for providing outstanding customer service, resolving queries, and maintaining a high level of professionalism in all interactions.

Key Responsibilities:
  • Provide exceptional customer service through active listening, empathy, and a solution-focused approach
  • Resolve customer queries and concerns in a timely and professional manner
  • Maintain a high level of professionalism in all interactions with customers, colleagues, and stakeholders

About You:

  • Experience in customer-facing roles, with a strong focus on delivering outstanding customer experiences
  • Confidence in approaching, connecting with, and engaging with customers
  • Integrity and a commitment to upholding the highest standards of customer service
  • A love for helping others and finding solutions to problems
  • A solutions-focused attitude, ready to tackle challenges with enthusiasm and creativity


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