Home Care Manager Specialist

13 hours ago

Cairns City, Queensland, Australia Myhomecare Full time
About the Role

We are seeking an experienced and knowledgeable Home Care Manager Specialist to join our team in Cairns, providing high-quality in-home care to our clients.

Key Responsibilities
  • Maintain a high standard of care provided by myHomecare providers and staff.
  • Lead from the front in this management position with myHomecare, utilizing customer service and aged care management skills to make a positive impact on the community.
  • Develop, monitor, and reassess care plans in consultation with clients, their families, and other healthcare professionals.
  • Work collaboratively with our Nurses, Regional Managers, and Portfolio Managers to facilitate, develop, and shape our service offerings, ensuring the highest standard of services is maintained.
  • Manage and develop a team including the Assistant Care Manager and support staff.
  • Monitor the budget of care packages and ensure clients understand service fees.
  • Manage client service delivery across all levels under the government-funded CHSP and homecare packages programs.
  • Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
  • Utilize influencing and partnering skills to lead and work collaboratively with schedulers, clinical teams, and support staff.
  • Ensure compliance with all relevant legislative and industry standards.
  • Proactively engage in continuous improvement across practice and service delivery.
Requirements
  • Proven recent experience in case management in Aged Care or Community Services sector.
  • Clinical experience (preferred).
  • Knowledge of Home Care Packages, Commonwealth Home Support Program, and Aged Care Quality Standards is desired.
  • Frontline management skills.
  • Current First Aid Certificate and current CPR certificate.
  • The right to work in Australia.
  • A current driver's license, registration, and access to your own car with comprehensive car insurance.
  • National Police Clearance.
About You

You will be highly motivated and have a passion for delivering exceptional in-home care. Your strong communication and leadership skills will enable you to effectively manage a team and collaborate with stakeholders to achieve outstanding results.

With a salary range of $80,000 - $110,000 per annum, depending on experience, you will be well-rewarded for your hard work and dedication. Myhomecare offers a dynamic and supportive work environment that fosters professional growth and development.

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