Industrial Sales Support Specialist

2 weeks ago


Rockhampton, Queensland, Australia Talent Right Full time

Established in 2006, ACL Industrial Technology is a leading independent industrial supply company. Our mission is to eliminate supply chain frustrations with fast, easy, and hassle-free service.

We provide machinery, welding, safety, abrasives, and industrial products. With our expertise, you'll be the primary point of contact for customers, handling inbound inquiries and managing a portfolio of existing accounts.

This role would suit trades people looking for a change in career, transitioning from hands-on work to an entry-level sales position. Boilermakers, Sheet Metal workers, and Fitters are encouraged to apply as well as individuals with experience in industrial sales.

Key Responsibilities:

  • Handle customer service and sales inquiries, assist walk-in customers, and answer phone calls.
  • Maintain a clean and organized branch, ensuring safety and addressing issues promptly.
  • Manage smaller accounts, build strong relationships, and drive sales growth.
  • Identify upselling and cross-selling opportunities to meet sales targets.
  • Complete sales reporting requirements accurately in our systems.
  • Attend daily sales meetings and follow our sales process.

Salary: $65,000 - $80,000 per year, depending on experience.

Requirements

Required Skills:

  • Experience in sales or customer service, preferably in B2B supply.
  • Familiarity with CRM and ERP systems (Netsuite experience is advantageous).
  • Strong organizational skills, multitasking ability, and a process-driven approach.
  • Sales mindset with a helpful attitude towards colleagues and customers.
  • Attention to detail and a friendly nature.

Values:

  • Act with honest intent
  • Be a learner, not a knower
  • Embrace grit without ego
  • Serve with certainty
  • Build connected communities

Benefits

You'll receive:

  • A competitive salary package
  • Benefits include a vehicle, phone, and potential profit share
  • Standard hours are 7:30 am to 4:30 pm, with some flexibility


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