Technical Systems Support Specialist
2 days ago
FIS is a leading technology company that powers the world's economy. As a Technical Systems Support Specialist, you will be part of our team that brings innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.
We offer a competitive salary range of $85,000 - $110,000 per annum, depending on your experience and qualifications. Our benefits include a flexible, hybrid work model, diverse and collaborative atmosphere, personal and professional development opportunities, and great remuneration package with medical insurance and employee share scheme.
About The Role:
You will provide support for assigned production-related systems for major banking and payments clients. This role could be based in Sydney or Melbourne and will see you working within the local Application Support Group and collaborating with global colleagues. Your responsibilities will include:
- Providing on-call support for HP Non-Stop Systems and proprietary applications.
- Developing and executing scripts and test plans.
- Conducting software analysis related to debugging, resolving issues, and modifications.
- Liaising with internal clients, vendors, and global colleagues to resolve issues and deliver results.
- Providing rostered on-call 24/7 support to clients (around 1 week per month).
Required Skills and Qualifications:
To succeed in this role, you will need:
- HP Non Stop systems experience.
- Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies.
- Ability to understand in-house applications.
- Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting.
- Experience with a wide range of interface design, development, and debugging tools, techniques, and methodologies.
- Knowledge of testing tools and quality control requirements.
What We Offer:
At FIS, you have the opportunity to make your mark in the Fintech industry and work with industry leaders. Our benefits include a great remuneration package with medical insurance and employee share scheme.
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