Busways Learning and Development Trainer
1 week ago
At Busways, our core focus is on quality customer service, stakeholder engagement and employee development. We pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.
We have a vacancy for a dynamic and motivated Learning and Development Officer to join our team in working across Region 7 depots (Ryde and Willoughby). This is an exciting opportunity to join both a growing department and a growing company.
Job DescriptionThis role reports directly to the Learning & Development Manager - Driver Training and is responsible for the training and assessment of employees focusing on classroom training, driving skills and assessing potential employees.
- Developing and maintaining constructive working relationships with management and staff
- Assessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety and ticket machine usage
- Facilitating effective, interactive group training by creating a positive learning environment
- Conducting technical training in on road driving skills, vehicle and route familiarisation with positive outcomes for learners
- Carrying out coaching sessions and refresher training in technical driving skills
- Maintaining currency of knowledge on all policies, procedures and legal requirements as well as maintaining a best practice approach
- Managing your own daily schedule to ensure all training activities and assessments are completed
- Researching and utilising new learning and development content, methods and materials for training
- Working both autonomously and within a team environment to achieve KPI's and excellent training outcomes
The successful candidate will hold a Certificate IV in Training and Assessment or willingness to obtain. A current NSW Drivers' Authority or willingness to obtain and current Drivers Licence (HR class minimum) is also essential. Proficient in Microsoft Office 365 suite and strong communication, interpersonal and problem solving skills are required.
A keen eye for detail, ability to learn and understand material quickly, and demonstrate a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques are also important attributes.
Salary InformationThe estimated salary range for this position is $80,000 - $110,000 per annum, depending on experience.
BenefitsWe offer a great work environment, where creative opportunities are plentiful and rewarding. Our team gets the job done, while being collaborative and supportive. Employee benefits include Fitness Passport membership, Employee Assistance Program access, career development opportunities, and more.
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