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Retail Sales Consultant

2 months ago


Rockhampton, Queensland, Australia Telstra Full time

About Telstra

We're an iconic Australian brand with a global footprint, dedicated to building a connected future for everyone to thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Job Summary

As a Retail Sales Consultant, you'll be passionate about delivering exceptional customer service and providing an outstanding in-store experience. You'll empower customers by identifying their needs and offering tailored solutions to transform their telecommunications experience.

Key Responsibilities

  • Provide exceptional customer service and support to customers
  • Develop customised solutions to meet customer needs
  • Meet sales targets and KPIs through a consultative approach
  • Stay up-to-date with the latest cutting-edge tech and gadgets through continuous training
  • Work collaboratively with the team to achieve sales goals and provide a seamless customer experience

What We Offer

  • Competitive team performance-related commission
  • 30% off Telstra services
  • Continuous training and career-growth opportunities
  • Exclusive discounts across hundreds of brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You

  • You're able to build strong connections with customers and develop customised solutions
  • You're driven to meet sales targets and KPIs through a consultative approach
  • You're hungry to learn and grow within the role and beyond
  • You have experience in a customer-facing role and thrive in a fast-paced retail environment

Apply Now

Our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.