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Pharmaceutical Operations Assistant

1 week ago

Council of the City of Ryde, Australia Merck Gruppe - MSD Sharp & Dohme Full time

Job Purpose

Overview:

The Medical Services Associate will play a vital role in supporting the Medical Affairs Department, acting as the bridge between the Designated Point of Contact (DPOC) team and the Australian and New Zealand (ANZ) business. The successful candidate will provide advice and support to the DPOC team, ensuring compliance with global standards and facilitating the provision of DPOC services that meet requirements.

Main Responsibilities:

  • Support the DPOC team in responding to Medical Information enquiries.
  • Collaborate with local and regional stakeholders to manage medical enquiries, product safety reports and quality reports effectively.
  • Develop and maintain documentation for the DPOC team, including FAQs and job aids.
  • Participate in regular meetings to provide guidance and ensure compliance with global standards.

Requirements:

  • Tertiary qualifications in Pharmacy.
  • Understanding of the Australian/New Zealand healthcare environment.

Preferred Qualifications:

  • Prior experience in the pharmaceutical industry.
  • Strong interpersonal and relationship building skills.